Contact LumaQode
WhatsApp is one of our official customer communication channels. We use WhatsApp for customer support, installation coordination, payment questions, order guidance, sales confirmations, service scope discussions, and delivery follow-up. Support tickets and official email are also available when a longer written record or file review is needed.
Use WhatsApp for support, installation help, payment questions, order guidance, and service coordination. WhatsApp conversations may be kept with invoices, order records, and service notes as supporting records for sales and services.
Technical Support
Open a support ticket for purchases, payment verification, product issues, refunds, disputes, license questions, paid installation, and custom development requests.
Technical Support
Weekly support hours
Working hours are updated automatically from the support portal.
Support hours
Offline nowToday: 10:00 AM - 5:00 PM
Support time: 8:31 AM (Jerusalem Time)
Next opening: Today at 10:00 AM
Support and service records: WhatsApp is an official customer communication channel for support, installation coordination, payment guidance, sales confirmations, service discussions, and delivery follow-up. WhatsApp messages, invoices, order records, support tickets, official emails, and service notes may all be kept as supporting records for sales and services.
Official support email: support@lumaqode.com
LUMAQODE LTD is registered in England and Wales with company number 17337407. Legal correspondence may be sent to the registered office: 128 City Road, London, United Kingdom, EC1V 2NX. This address is not a customer service or visitor location.